PRIVACY POLICY
Bransand Solutions & Services Inc. (“Company”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our website, coaching services, digital products, and any related offerings (the “Services”).
By using the Services, you agree to the terms of this Policy.
1. Information We Collect
1.1 Information You Provide
Name
Email address
Phone number
Billing information
Coaching intake forms
Messages and communications
Course registrations
Purchases of digital products or templates
1.2 Automatically Collected Information
We may collect:
IP address
Browser type
Device information
Pages visited
Cookies and tracking technologies
Analytics data (e.g., Google Analytics, Meta Pixel)
1.3 Sensitive Information
Coaching notes or disclosed personal information are handled with confidentiality.
We do not collect health information unless you voluntarily share it for coaching purposes.
2. How We Use Your Information
We use your information to:
Provide coaching services
Deliver digital products
Process payments
Improve website performance
Send communications or newsletters
Offer customer support
Manage course/program access
Comply with legal obligations
3. Legal Basis (GDPR Compliance)
For international users, our legal bases include:
Consent
Performance of a contract
Legitimate interest
Compliance with legal obligations
4. Sharing Your Information
We share data only with trusted third parties necessary to operate our business, such as:
Payment processors
Scheduling tools
Email marketing platforms
Course hosting platforms
Cloud storage providers
Analytics tools
We never sell your personal information.
5. Payments
All payments are processed by secure third-party providers.
We do not store full credit card details.
6. Cookies & Tracking Technologies
We use cookies and pixels to:
Improve user experience
Track website performance
Deliver relevant advertisements
Analyze traffic
You can disable cookies in your browser settings.
7. Data Retention
We keep your data only as long as necessary to:
Provide services
Comply with legal requirements
Resolve disputes
Coaching notes may be retained for regulatory or tax purposes.
8. Data Security
We use industry-standard security measures to protect your information, including:
Encrypted platforms
Secure payment systems
Limited internal access
No system is 100% secure, but we take reasonable steps to safeguard your data.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your data
Request correction
Request deletion
Withdraw consent
Request a copy of your data
Opt out of marketing emails
Email us to exercise these rights.
10. Children's Privacy
Our Services are not intended for minors under 18.
We do not knowingly collect data from children.
11. International Users
If you access our website from outside Canada, your data may be stored or processed in Canada or the United States.
12. Third-Party Links
Our website may include links to other sites.
We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will include a revised “Effective Date.”
14. Contact Information
Bransand Solutions & Services Inc.
15 Salisbury Ave
Brantford, Ontario, N3S 1M6, Canada
Email:info@bransandservices.com